Cleaning up our social media mess

One of my favorite apps that has come out of our digi.me hackathons is TFP (as in That F’ing Post). We are incubating it now inside the Social Safe Incubator, and have a small team from the University of Michigan working on it with us. You can check it out at: TFPapp.com

Like the name suggests, TFP helps flag social media posts of yours that might be considered vulgar or offensive. It uses a library of over 3,000 words and phrases that get matched privately against your entire history of social posts from Facebook, Instagram, Twitter, Pinterest and Flickr. You can then edit or delete any posts you find concerning, especially those from your middle school years before you became the enlightened person you are now.

Understanding our digital footprint is essential, especially content that we created ourselves. TFP is an important first step in that effort. I look forward to hearing what you think.

Digi.me going prime time

I had the chance yesterday to speak with Paula Newton on CNN’s Quest Means Business. I thought she was going to focus on the Congressional hearings earlier in the day with Sheryl Sandberg of Facebook and Jack Dorsey of Twitter, but she really wanted to understand how digi.me works. She’s done quite a lot of stories on how our data and privacy is being abused by the big platforms, so it was refreshing to see her interest in solutions like ours.

We discussed our new app ecosystem, why it’s so interesting for developers, and how we empower people with their data if the data is already “out there” (a question I get all the time). You’ll have to watch the interview to learn more.

It was fun to visit the studio here in Washington. I was in the makeup room with Wolf Blitzer as the news of the mystery New York Times op-ed was breaking. Of course, the first tweet on my interview asked why CNN was talking about privacy and data given the other news. At least I didn’t get bumped!

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Today’s Facebook report on personal data & privacy gets a lot right

Is it a wolf in sheep’s clothing or a sign of enlightenment at the world’s largest collector of personal data?

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I must admit I was more than a little wary when I was invited by Facebook’s Global Deputy Chief Privacy Officer, Stephen Deadman, to participate in an off-the-record roundtable on the future of personal data and privacy. The involvement of the UK consulting firm helped convince me, given their long-time focus on building transparency and trust in this area. I’m glad I did.

I must admit I was more than a little wary when I was invited by Facebook’s Global Deputy Chief Privacy Officer, Stephen Deadman, to participate in an off-the-record roundtable on the future of personal data and privacy. The involvement of the UK consulting firm Ctrl-Shift helped convince me, given their long-time focus on building transparency and trust in this area. I’m glad I did.

Overshadowed by today’s announcement of 500 million Instagram users,Facebook released a report this morning called “A New Paradigm for Personal Data: Five Shifts to Drive Trust and Growth.” You can download it here: http://bit.ly/28L4HII or check out Deadman’s Op-Ed here:http://bit.ly/28LMDB9.

I hope Mark Zuckerberg reads it and internalizes its many good recommendations, especially given the powerful catalyzing role Facebook could play to empower people with data. It’s not just the right thing to do, it would be great for the company’s long-term business (oh, and for that pesky regulatory problem).

While much of the report’s thinking has been articulated previously, including by Ctrl-Shift, the Personal Data Ecosystem Consortium (where Personal, Inc. was a founding member), the World Economic Forum’s Global Agenda Council on Data and The Aspen Institute’s Communications & Society Program (both of which I participated in), it matters that Facebook spent its time and energy to convene so many trusted experts — 175 in all across 21 global roundtables — and to publish such a thoughtful and balanced report.

Unlike regulators, privacy and security advocates or most any industry player, no matter how large, Facebook is in a unique position to put the tools directly into the hands of their users and provide powerful direct and indirect incentives for them to start becoming hubs for their data.

In this model, users could re-use their data in a permission-based way, and in infinite combinations, across the entire connected universe at home, work and everywhere in between. It would be the ultimate democratization of data in a fair and transparent ecosystem where individuals actively decide when, where and how to participate in a robust value exchange tied to their data.

So why would Facebook take such a risk when its current business model is built on its ownership and control of user data?

Deadman answers that question in the introduction to the new report:

My observation from the years I’ve spent working on privacy and data related issues is that the personal data debate has been largely grounded in a limiting premise – that the desire to innovate with data is generally incompatible with preserving individuals’ rights to privacy and self-determination.

This premise is entrenched by regulators, policymakers and industry, as we tend to talk in terms of trade-offs, as though these two equally desirable goals will always be in tension with each other, and our only choice is to balance them off against each other.

I firmly believe that such trade-off thinking is undesirable – it leads to suboptimal outcomes – and I also believe it’s unnecessary: we now have the skills, technology and motivation to transcend this supposed trade-off.

He goes further:

The debate also entrenches an assumption that only organisations can control data, ignoring the ability and potential of individuals to take a more active role, exercising agency, choice and control over their own data.

I don’t think the evidence supports this assumption. What is more, when people have more control over their own data, more growth, innovation and value can be created than when they don’t.

It’s this very last point that will win the day. There is simply more opportunity to innovate and create value when individuals are empowered in this way. No single company, or government for that matter, can ever match the competitive advantage of individuals (or teams of individuals) to aggregate and permission access to the constantly growing and changing data from across their lives — including their connected devices.

And those who try to keep the individual out of the equation risk being punished as this new model emerges. Data collection, use and monetization simply can’t be kept behind the curtains much longer. Deadman is right to draw Facebook’s attention to both the opportunity — and the risk — of not embracing the rightful role of users.

There is also a surprising set of security benefits of a model with less standalone copies of data in the world, especially when the data that is shared on a session basis and comes networked with real-time validation and authentication. The future would not only be more secure with this approach, it also happens to be in the interest of the world’s largest identity provider.

In our own business, we are seeing this user-centric model starting to take root inside the workplace by and between employees. The enterprise is one of the few places where the need for individuals to practice active data management and data security is both understood and able to be mandated. It’s probably no accident that the Facebook at Work solution is one of the company’s biggest new initiatives.

The report finishes with grand brush strokes, painting a vision of a race to the top among companies who compete for access to user data based on trust, transparency and the value they can deliver. These market-based solutions have all the elements of the “digital enlightenment” many of us have been talking about for a long time.

For those of you worried that Facebook is simply trying to co-opt this new model before it is even established, or use it as a shield to avoid regulation, I understand the concern. But I really don’t think there will be any going back once it happens. As people wake up and experience the magic of having their data go to work for them, they will never be passive about their data or oblivious to its value again.

While Facebook has a lot to gain by being a leader, it has even more to lose by being seen by its community of users as holding them back. I applaud Deadman and his colleagues for taking such a bold position.

This post was originally published here on Medium.