When I learned of the World Economic Forum’s first report on personal data in early 2011, I was surprised to see an organization comprised of Fortune 1000 companies highlight the many cutting-edge problems we were addressing at Personal. Their report went so far as to call personal data a “new economic asset class,” and made a bold assertion that individuals needed to be empowered with their data to create balance, fairness and stability in the new digital economy.
We were delighted to then be asked to participate in the Forum’s Rethinking Personal Data Working Group, which today released a new report, produced in collaboration with The Boston Consulting Group, entitled: “Rethinking Personal Data: Strengthening Trust.” You can see the Forum’s press release here, and our own here.
The report broadly defines personal data, including data that is directly or indirectly known about you and your family, friends, work, values and beliefs, location/GPS, car, home, finances, spending, browsing history, app usage, health, education – you name it. It further examines the growing instability that comes from a lack of trust and transparency in how personal data is captured and used by companies and governments, while highlighting benefits for all stakeholders, including people, if a better framework emerges that balances the competing needs and interests of all parties.
While startups are famous for “making sausage” – the idea that the reality is messy behind the scenes even when the outcome is good – I think it is fair to say we made some (very good) sausage over the last year. There were a wide range of passionate and thoughtful views on most every subject that touches personal data – ownership rights, consent, the primacy of the individual, the right to be forgotten, transparency, privacy, data security, national security, sovereignty, public safety, regulation, public health, political freedom, and, last but far from least, innovation and economic growth.
Many of the report’s recommendations focus on much needed improvements to the current model, where companies and governments are central. Others point to ways to explore new models that could give individuals a better seat at the table and that can create, through enhanced trust, even better outcomes for companies and governments willing to abide by new rules.
We were delighted to both participate in this important endeavor and to see Personal, along with companies like Dropbox, Reputation.com, Mydex and Qiy, be highlighted as an innovator working to empower people with their data. We are confident that the benefits will be magical for all involved as people are able to effectively manage and use this “new economic asset” across their lives.